contact@dttcomics.com
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Call or Text us: +1 (458) 251-4065
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Please note that shipments will not be processed or delivered on weekends and public holidays.
Every order comes with a tracking number so you can monitor progress every step of the way.
Shipping Time
Currently, we provide free insured standard shipping for all orders over $1,000, with an estimated delivery time of 2-3 days within the USA, 3-4 business days within Canada.
Taxes
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state.
Notes
Please note that delivery delays may occasionally occur due to factors beyond our control, such as unforeseen circumstances, carrier issues, international customs procedures, or address inaccuracies. If there is a delay, please contact our customer service. We are committed to keeping you informed and supporting you throughout the entire process.
Does Downtown Toys & Comics ship internationally?
Yes, we offer international shipping. The estimated delivery time is 3-4 business days within Canada and 5-12 days for other countries.
Tracking shows order delivered but not received?
If tracking shows your order has been delivered but you didn’t receive it, please follow these steps:
-Check with neighbors or family members to see if a package was delivered to them in error.
-Please check the shipping address on your order confirmation email to ensure accuracy.
-Contact the carrier directly to inquire about delivery status and request proof of non-delivery.
-Send us proof of non-delivery so we can promptly refund your order.
If you have any questions or order requests, please contact our customer service team via our contact page.
How Do I Track My Order?
You will receive an email notification once your order has been processed and shipped. If you have not received it, please contact us at contact@dttcomics.com We will then provide you with tracking information. You can track your order through Track your Order Page.
